From the very start the staff were lovely , we went in to unit at first to have a look and the whole process was easy and comfortable, answered every single question you could imagine. The estimations and quotation which is done at home to ensure you are picking exactly what you need for your home as it could be different from inside the unit was great. All prices broken down so you know exactly what you are paying for is ideal and made the choice very easy to go with this company. The efficiency and delivery as well as work carried out was spot on. There is no faffing and no rushing just good workmanship. Check ins and follow ups during and after was a nice touch too. Very happy with the work and our stair runner is now the star of the show in our house. Thankyou very much . Highly recommend to anyone looking for any type of flooring and stair runners.